FAQ's
1. What is the Slush Wave Machine? The Slush Wave Machine is a versatile, retro-designed appliance that transforms any beverage into a refreshing slushy. Perfect for summer days, parties, and family gatherings.
2. How do I use the Slush Wave Machine? Simply pour your favorite drink into the machine, turn it on, and in minutes, you’ll have a delicious slushy ready to enjoy.
3. What types of drinks can I use? You can use a wide range of beverages, including juices, sodas, and even grown-up drinks for a refreshing twist.
4. How long does shipping take? We offer free standard shipping, which typically takes 5-7 business days. Express shipping is also available for delivery within 2-3 business days.
5. Do you ship internationally? Yes, we ship worldwide. International shipping rates and delivery times vary based on your location.
6. What is your return policy? We offer a 30-day return policy with free return shipping. If you’re not completely satisfied, contact our customer service team to initiate a return.
7. How do I track my order? Once your order is shipped, you’ll receive a confirmation email with tracking information. You can use this information to track your order’s progress.
8. What if my Slush Wave Machine arrives damaged or malfunctioning? We stand by the quality of our product. If your machine arrives damaged or experiences any malfunction, we will replace it at no additional cost. Please contact our customer service team for assistance.
9. How can I contact customer support? Our friendly customer support team is here to help. You can reach us via email, phone, or through our website’s contact form.
10. Is there a warranty on the Slush Wave Machine? Yes, the Slush Wave Machine comes with a one-year warranty covering any manufacturing defects.
11. Can I cancel or change my order? Yes, if your order has not yet been shipped, you can cancel or change it by contacting our customer service team.
12. What payment methods do you accept? We accept all major credit cards, PayPal, and other secure payment methods.
If you have any other questions, feel free to reach out to us. We're here to ensure you have the best shopping experience possible!